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Privacy Policy

Privacy Policy and Data Protection at ROCKTHESPORT

ROCKTHESPORT is an online platform owned by NUONET GESTION, S.L. In this Privacy Policy we explain relevant aspects regarding the use of our online platform and how we collect, manage, and store users' personal data provided through our website, and how we use it.

Very important:

  • Users over fourteen (14) years old may register at https://web.rockthesport.com/es/es/login without prior consent from their parents or guardians.
  • For users under thirteen (13), the consent of parents or guardians is required for the processing of their personal data.
  • We will never collect, from minors, data relating to the professional, economic, or private situation of other family members without their consent.
  • We respect and protect our users' personal data. As a user, your rights are guaranteed.
  • We strive to create a safe and trustworthy environment. Our privacy principles are:
  • We never request personal information unless it is truly necessary to provide the services or information you request.
  • We never share our users’ personal information with anyone, except to comply with the law or with your explicit authorization.
  • We will never use your personal data for any purpose other than those stated in this privacy policy.

This privacy policy applies whenever, as a User, you fill in any contact or subscription form where personal data (name, email, etc.) is collected.

NUONET GESTION, S.L. informs users of its website about its policy regarding the processing and protection of personal data of users and clients that may be collected through browsing or contracting services via its website.

In this regard, NUONET GESTION, S.L. guarantees compliance with current personal data protection regulations, including:

  • LOPDGDD: Spanish Organic Law 3/2018 of December 5 on Personal Data Protection and digital rights guarantees, which regulates the processing of personal data and the obligations we must assume when managing this information.
  • LSSI (Law 34/2002 of July 11 on Information Society Services and Electronic Commerce), which regulates electronic transactions.
  • GDPR (Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons), which unifies personal data processing regulation across EU countries.

Controller identity

Our first obligation under current regulations is to be transparent about the identity of the controller of this website and NUONET GESTION, S.L. apps.

Controller details

Controller: NUONET GESTION, S.L.
Tax ID (NIF): B31876477
Address: C/LABIANO 1 BAJO 31006 PAMPLONA (NAVARRA)
Email: info@rockthesport.com
Commercial Register: Registro Mercantil de Navarra, Tomo 1215, Folio 12, Hoja NA 24277.

NUONET GESTION, S.L. informs users of its duty to provide information about the collection of personal data, whether via email communications or forms on the website. In such cases, NUONET GESTION, S.L. shall be considered the controller of the collected data.

NUONET GESTION, S.L. also informs users that the purposes of data processing include: handling user requests, inclusion in contact lists, service provision, and management of the commercial relationship. Any operations, processes, and technical procedures—automated or not—that enable the collection, storage, modification, transfer, and other actions on personal data constitute personal data processing.

All personal data collected through NUONET GESTION, S.L.'s website will be incorporated into the file “USUARIOS Y CLIENTES NUONET GESTION, S.L.”. Users' data is incorporated into a database under our responsibility and processed to respond to user requests, manage subscriptions, moderate comments, and send requested information.

We also implement all technical and organizational security measures established by law for processing our users’ data.

Principles applied to your personal information

We apply the following principles in line with GDPR:

  • Lawfulness, fairness, and transparency: we always require your consent for specific purposes that we will inform you about in advance.
  • Data minimization: we only request data strictly necessary for the intended purposes.
  • Storage limitation: data will be retained no longer than necessary for the purposes. For subscriptions, we periodically review our lists and remove inactive records.
  • Integrity and confidentiality: data is processed to ensure appropriate security and confidentiality. We take all necessary precautions to prevent unauthorized access or misuse by third parties.

When do we collect your personal data?

  • When you contact NUONET GESTION, S.L. via web contact forms, register on our website, or create a user to manage your event participations.
  • When you fill in any form on rockthesport.com sites to subscribe to mailing lists and receive news and commercial information.
  • When you post comments on content within the online platform.
  • When you fill in forms we send to your email to provide feedback on our service quality.
  • When you purchase products offered on this website (payments are handled directly by the payment gateway; we do not access your payment data).
  • When we sign a service contract. In that case, you must provide billing/payment data to execute the contract.

Why do we use your personal data?

When a user connects with our website—for example, to manage the sports event calendar, email us, subscribe, or contract services—they provide personal information for which NUONET GESTION, S.L. is responsible.

This information may include IP address, name, physical address, email address, phone number, etc.

By providing this information, you consent to NUONET GESTION, S.L. collecting, using, managing, and storing your information as described in the Legal Notice and this Privacy Policy.

In accordance with GDPR (EU) 2016/679, NUONET GESTION, S.L., based at C/LABIANO 1 BAJO 31006 PAMPLONA (NAVARRA), is the controller of data corresponding to the file “USUARIOS Y CLIENTES NUONET GESTION, S.L.”

Disclosure to third parties

We will never transfer personal data to third parties except where legally required or where the provision of a service requires a contractual relationship with a processor. In the latter case, data will only be transferred when explicit consent has been obtained from the user, if required.

NUONET GESTION, S.L. can also act as a processor when a third-party controller uses the RockTheSport platform to organize and manage registrations. NUONET GESTION, S.L. will not access your personal data unless the organizing entity requests your due consent; in that case, your contact data may be shared to inform you about other sports activities of your interest.

Users’ rights

Applicable law grants data subjects rights related to the processing of personal data when their data is processed by NUONET GESTION, S.L.

Users may exercise rights of access, rectification, erasure, and objection, and not be subject to automated individual decision-making, in accordance with applicable data protection law.

To exercise these rights, send a written communication with proof of identity (ID or passport) to: NUONET GESTION, S.L., C/LABIANO 1 BAJO 31006 PAMPLONA (NAVARRA), or the address listed in the General Data Protection Registry. Include: full name, request specification, address, and supporting documents. Rights must be exercised by the data subject, or by a duly authorized legal representative with supporting documentation.

You can also exercise your rights by emailing info@rockthesport.com with valid proof (e.g., a copy of your ID), indicating “DATA PROTECTION” in the subject line.

Our Data Protection Officer (DPO) is available at: Vialmedia Data Management — dpo@vialmedia.es

You also have the right to effective judicial protection and to lodge a complaint with the supervisory authority (in Spain, the Spanish Data Protection Agency) if you consider that your data processing infringes the regulation.

Lawful basis for processing

The legal basis is the data subject’s explicit, free, specific, informed, and unambiguous consent.

To contact us, create a user, register on our platform, subscribe, purchase products, or post comments, you must consent to this privacy policy.

Any commercial offers you may receive are based on the consent requested. Withdrawal of consent will not affect your subscription.

Data categories

Personal data you may provide:

  • Full name.
  • Phone number and email address.
  • Subject and messages.
  • Any other information you decide to share. In some cases, completing the registration form is required to access certain services; failure to provide requested data or accept this policy may prevent subscription/registration or participation in promotions.

No special category data is processed.

How long do we retain your data?

We retain personal data until you ask us to delete it or until a prolonged period of inactivity (as reasonably determined), after which we will delete your data.

Who do we share your data with?

Many tools we use are third-party services.

To provide our services, we share data with the following providers under their privacy terms:

  • Google Analytics: a web analytics service by Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses cookies. Information generated by the cookie about your use of https://web.rockthesport.com/es/es/login (including your IP) or our apps may be transmitted to and stored by Google on servers in the USA.
  • Hosting: Microsoft Azure, Amazon Web Services, and Google Firebase — data is processed to provide hosting services to rockthesport.com.
  • Websites under the rockthesport.com domain.
  • Email marketing: newsletters managed by HubSpot and our own hosting services.
  • Google AdSense: we use AdSense to display ads; cookies may be used to show relevant ads based on recent searches.

Third-party cookies include services like AdSense, AdWords, and Google Analytics. When you visit this site, cookies from these services may be sent to your browser. See Google’s information on cookie types and usage.

You can manage Google ad preferences to control interest-based ads. Even if you opt out, you may still see ads based on factors like general location (IP), browser type, and recent searches.

Accuracy and truthfulness of data

As a User, you are solely responsible for the accuracy and correctness of the data you provide to NUONET GESTION, S.L., and we are exempt from any liability regarding its veracity.

Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided, and undertake to keep it duly updated.

The user agrees to provide complete and correct information in contact or subscription forms.

Acceptance and consent

This privacy policy is a contract between you, the User, and us, NUONET GESTION, S.L.

To proceed, you must have read and agreed to these conditions on personal data protection, accepting and consenting to the processing of your data as indicated in this policy and the legal notice.

If you have any questions or comments about this privacy policy, please contact us.

Revocation

The consent you grant us—for processing and, where applicable, transferring your data—may be revoked at any time by communicating as explained in this Privacy Policy.

This revocation shall not be retroactive in any case.

Changes to this Privacy Policy

NUONET GESTION, S.L. reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as to industry practices.

This content was last updated on 2025-09-18.